SCALE WITHOUT HIRING LOCALLY
We Manage Every Remote Work For You.
We manage guest communication, cleaning & maintenance coordination, listing updates, and all daily operations, so you can focus on growth, not micromanagement.
About HOSPITEERS
About Us
Hospiteers is a remote vacation rental operations agency built to support Airbnb, VRBO, and short-term rental businesses worldwide.
We work behind the scenes to manage guest communication, coordinate cleaning and maintenance, maintain accurate listings, and support daily operations — all without the overhead of an in-house team.
With experience supporting growing portfolios and established property managers, our focus is simple: consistent operations, better guest experiences, and scalable systems that allow your business to grow with confidence.
Services
Our Services
Hospiteers provides end-to-end remote operational support for short-term rental businesses. From guest communication to vendor coordination, we help property managers and hosts run smoother, more scalable operations — without hiring in-house staff.
24/7 Guest Communication
Professional, timely responses to guest inquiries before, during, and after stays — ensuring smooth check-ins, fewer issues, and better reviews.
Cleaning & Maintenance Coordination
Scheduling cleanings, coordinating maintenance, and following up with vendors to ensure every turnover and repair is handled properly.
Listing Management & Optimization
Calendar accuracy, OTA updates, listing edits, and pricing support to keep your Airbnb and VRBO listings optimized and error-free.
Issue Resolution & Claims Handling
Handling guest complaints, refunds, damages, and platform claims calmly and professionally to protect your revenue and reputation.
What STR Problems Do We Solve?
Missed or Delayed Guest Messages
Slow or inconsistent guest communication leads to poor reviews, frustrated guests, and lost bookings. We ensure timely, professional responses 24/7.
Cleaning & Maintenance Gaps
Missed cleanings, delayed repairs, and poor vendor follow-ups can quickly damage your reputation. We coordinate vendors and track every task.
Operational Overload
Managing operations, and issues across multiple listings becomes overwhelming. We handle daily operations so you don’t have to.
Inconsistent Systems as You Scale
As your portfolio grows, lack of SOPs and structure creates chaos. We bring systems, accountability, and consistency to your operations.
How
How It Works
Book a Discovery Call
We start with a short call to understand your portfolio, operational challenges, and support needs. This helps us align on expectations and scope from day one.
We Set Up Your Operations
Our team integrates into your workflow, tools, and SOPs. We align communication standards, vendor coordination, and task tracking to ensure a smooth handoff.
We Manage Daily STR Operations
From guest messaging to cleaning coordination and issue resolution, we handle daily operations so you can focus on growth — while staying fully informed.